CVS Health Equity Education Hub- LGBTQ+ Responsive Care Champion

The activities below are categorized by the steps necessary to earn badges.

Step 1: Complete the foundational activity
Step 2: Complete the role-specific educational activity
Step 3: Complete all required therapeutic area-specific activities

Step 1: Foundational Activity

For all available badges, please first complete this activity.

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Culturally Respectful Care: Foundational Principles for Self and Practice Evaluation
(45 minutes)

This CME Outfitters Snack is the foundational program of a series on culturally respectful care and addressing health care disparities. Expert faculty will engage learners in a comprehensive educational initiative that will help them to identify the various underlying root causes of disparities, integrate the practice of cultural humility into all clinical interactions, and incorporate regular self-assessment for bias into standard clinical practice to enhance the patient experience and improve outcomes.

Step 2: Role-Specific Activity

For all available badges, please complete the role-specific activity that best aligns to you.

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For Pharmacy Technicians: Actionable Strategies for Pharmacy Technicians in Inclusive Patient Management and Respectful Care (30 minutes)

In this CME Outfitters Snack, expert faculty will open a discussion around the dynamic and evolving topics of bias, racism, discrimination, and cultural humility that will illustrate strategies and actionable steps for pharmacy technicians to achieve inclusive patient management and equitable care, including removing barriers, making accommodations, and delivering informed and sensitive care.

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For Behavior Health Teams: Actionable Strategies for the Behavior Health Team in Inclusive Patient Management and Respectful Care (45 minutes)

In this CME Outfitters Snack, expert faculty will open a discussion around the dynamic and evolving topics of racism, bias, discrimination, and cultural humility that will illustrate strategies and actionable steps for members of a behavioral health team to achieve inclusive patient management and equitable care, including removing barriers, making accommodations, and delivering informed and sensitive care.

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For Physicians: Actionable Strategies in Your Role as a Physician in Inclusive Patient Management and Respectful Care (30 minutes)

In this CME Outfitters Snack, expert faculty will open a discussion around the dynamic and evolving topics of systemic racism, bias, and cultural humility that will illustrate strategies and actionable steps for physicians to achieve inclusive patient management and equitable care, including addressing racism, discrimination, barriers to care, and social determinants of health as well as delivering sensitive and respectful care to all patients.

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For Advanced Practice Providers: Actionable Strategies in Your Role as an Advanced Practice Provider in Creating Equitable Care (45 minutes)

In this CME Outfitters Snack, expert faculty will open a discussion around the dynamic, evolving topics of bias and cultural humility and will review strategies and actionable steps for PAs/NPs to achieve inclusive patient management as well as equitable and respectful care.

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For Nurses: Actionable Strategies in Your Role as a Nurse in Providing Inclusive and Respectful Care for All Patients (30 minutes)

In this CME Outfitters Snack, expert faculty will open a discussion around the dynamic, evolving topics of bias and cultural humility and will review strategies and actionable steps for nurses to achieve inclusive and equitable patient management, including how to model respectful care.

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For Pharmacists: Actionable Strategies in Your Role as a Pharmacist in Inclusive Patient Management and Respectful Care (30 minutes)

In this CME Outfitters Snack, expert faculty will open a discussion around the dynamic and evolving topics of bias and cultural humility that will illustrate strategies and actionable steps for pharmacists to improve inclusive patient management, cultural humility, and delivering equitable care. Faculty will discuss strategies including removing barriers, making accommodations, and delivering informed, respectful, and sensitive care.

Step 3: Therapeutic Area-Specific Activity

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Disparities in Behavioral Health: Addressing Barriers and Improving Patient Outcomes (30 minutes)

In this CME Outfitters Snack, expert faculty will engage in a candid discussion around the impact of racism, bias, and stigma on behavioral health management. By further analyzing these barriers to equitable patient care, faculty and learners will develop strategies to integrate respectful and empathetic care to all patients.

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Population-Based Health in Practice: Addressing Health-Related Social Needs for LGBTQ+ Patients (30 minutes)

This educational discussion will identify the health-related social needs of LGBTQIA+ patients and will share practice strategies such as gender- and trauma-informed care that improve clinicians’ cultural humility and help make the experience safe and welcoming for all patients.

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Population-Based Health in Practice: Improving Gender-Informed Care Through an Understanding of Personal Pronouns (45 minutes)

This educational presentation features health care experts who will share actionable strategies for incorporating the use of personal pronouns into clinical practice to foster a safe and inclusive care environment.