CVS Health Equity Education Hub- Culturally Responsive Care Champion

The activities below are categorized by the steps necessary to earn badges.

Step 1: Complete the foundational activity
Step 2: Complete the role-specific educational activity
Step 3: Complete all required therapeutic area-specific activities

Step 1: Foundational Activity

For all available badges, please first complete this activity.

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Culturally Respectful Care: Foundational Principles for Self and Practice Evaluation
(45 minutes)

This CME Outfitters Snack is the foundational program of a series on culturally respectful care and addressing health care disparities. Expert faculty will engage learners in a comprehensive educational initiative that will help them to identify the various underlying root causes of disparities, integrate the practice of cultural humility into all clinical interactions, and incorporate regular self-assessment for bias into standard clinical practice to enhance the patient experience and improve outcomes.

Step 2: Role-Specific Activity

For all available badges, please complete the role-specific activity that best aligns to you.

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For Pharmacy Technicians: Actionable Strategies for Pharmacy Technicians in Inclusive Patient Management and Respectful Care (30 minutes)

In this CME Outfitters Snack, expert faculty will open a discussion around the dynamic and evolving topics of bias, racism, discrimination, and cultural humility that will illustrate strategies and actionable steps for pharmacy technicians to achieve inclusive patient management and equitable care, including removing barriers, making accommodations, and delivering informed and sensitive care.

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For Behavior Health Teams: Actionable Strategies for the Behavior Health Team in Inclusive Patient Management and Respectful Care (45 minutes)

In this CME Outfitters Snack, expert faculty will open a discussion around the dynamic and evolving topics of racism, bias, discrimination, and cultural humility that will illustrate strategies and actionable steps for members of a behavioral health team to achieve inclusive patient management and equitable care, including removing barriers, making accommodations, and delivering informed and sensitive care.

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For Physicians: Actionable Strategies in Your Role as a Physician in Inclusive Patient Management and Respectful Care (30 minutes)

In this CME Outfitters Snack, expert faculty will open a discussion around the dynamic and evolving topics of systemic racism, bias, and cultural humility that will illustrate strategies and actionable steps for physicians to achieve inclusive patient management and equitable care, including addressing racism, discrimination, barriers to care, and social determinants of health as well as delivering sensitive and respectful care to all patients.

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For Advanced Practice Providers: Actionable Strategies in Your Role as an Advanced Practice Provider in Creating Equitable Care (45 minutes)

In this CME Outfitters Snack, expert faculty will open a discussion around the dynamic, evolving topics of bias and cultural humility and will review strategies and actionable steps for PAs/NPs to achieve inclusive patient management as well as equitable and respectful care.

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For Nurses: Actionable Strategies in Your Role as a Nurse in Providing Inclusive and Respectful Care for All Patients (30 minutes)

In this CME Outfitters Snack, expert faculty will open a discussion around the dynamic, evolving topics of bias and cultural humility and will review strategies and actionable steps for nurses to achieve inclusive and equitable patient management, including how to model respectful care.

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For Pharmacists: Actionable Strategies in Your Role as a Pharmacist in Inclusive Patient Management and Respectful Care (30 minutes)

In this CME Outfitters Snack, expert faculty will open a discussion around the dynamic and evolving topics of bias and cultural humility that will illustrate strategies and actionable steps for pharmacists to improve inclusive patient management, cultural humility, and delivering equitable care. Faculty will discuss strategies including removing barriers, making accommodations, and delivering informed, respectful, and sensitive care.

Step 3: Therapeutic Area-Specific Activities

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Disparities in Behavioral Health: Addressing Barriers and Improving Patient Outcomes (30 minutes)

In this CME Outfitters Snack, expert faculty will engage in a candid discussion around the impact of racism, bias, and stigma on behavioral health management. By further analyzing these barriers to equitable patient care, faculty and learners will develop strategies to integrate respectful and empathetic care to all patients.

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Engaging Hearts and Minds: Pathways to Equitable Cardiovascular Care (30 minutes)

In this CME Outfitters Snack, Drs. Utibe Essien and Monica Peek engage in a frank and candid discussion on the real-world impact of racism and disparities on cardiovascular care.  In addition to identifying the problems, they offer sound advice and pathways for improvement, including how to invite shared decision making with patients, how to inquire about social determinants of health, and how to move from “awareness” of disparities in cardiovascular care, to “implementation” of strategies to improve the situation.

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Disparities in Women’s Health Across the Lifespan: Actionable Strategies to Improve Patient Outcomes (30 minutes)

In this CME Outfitters Snack, expert faculty Drs. Melissa Simon and Monica Peek will engage learners in a discussion designed to help them identify the impact of racism and inequities on the health of patients as well as integrate inclusive, patient-centric strategies to address racism and disparities in the reproductive health care of women and non-binary/trans individuals.

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Disparities in Cancer Screenings: Addressing Race and Gender in Patient Care to Improve Outcomes (30 minutes)

Front-line providers can improve identification, screening, and referral to address racism and disparities in cancer care. In this CME Outfitters presentation, expert faculty will discuss the impact of racial/ethnic and gender-based racism and discrimination on routine cancer screenings in addition to providing actionable strategies healthcare providers (HCPs) integrate into practice to improve disparities in cancer screenings for racial/ethnic groups, women, transgender patients, and non-binary individuals.