Complete all 3 activities in the series to earn a badge.
Bridging Cultures: Foundations for Serving Latine Patients in Pharmacy Settings (60 min)
In this CMEO Snack, expert faculty will share strategies on how to better integrate Latine cultural values into pharmacy practice to facilitate trust, enhance shared decision-making (SDM), improve health outcomes for Spanish-speaking patients, and utilize culturally responsive communication techniques in patient counseling to overcome barriers to care.
Speaking with Care: Spanish Essentials for Patient Engagement (60 minutes)
In this CMEO Snack, expert faculty will discuss the integration of patient-centered communication strategies that incorporate appropriate formality, family engagement, and effective use of interpretation services as well as provide strategies to apply plain-language and medical Spanish communication techniques, including teach-back, to enhance patient understanding during multilingual encounters.
Caring Beyond the Counter: Cultural Awareness in Action
(45 minutes)
This CMEO Snack will highlight strategies to better identify common cultural beliefs and trust-related factors that affect perspectives on illness, healing, home remedies, and use of medication uses. Additionally, expert faculty will discuss culturally responsive communication strategies to address traditional remedies, community influence, and health beliefs alongside evidence-based recommendations when counseling Latine patients on medication and chronic disease.