Policies in Practice: Integrating HEDIS and CAHPS Measures into Clinical Care for Medicaid Beneficiaries
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Patients with disabilities, especially those with complex social determinants of health, are underserved by a health care system they find unwelcoming and difficult to navigate. Most doctors, nurses, and patient-facing staff do not receive disability-related training, and many lack confidence …
Patients from aging populations face a number of challenges when accessing health care, including overt negative bias toward older adults, complex and time-consuming care, and the lack of thorough integration into e-health systems. Patients who find themselves at the intersection …