Step 1 of 2 50% Name* First Last Email* Staff satisfaction is linked to:*A. Patient safetyB. Patient SatisfactionC. Customer satisfactionD. All of the aboveFrontline staff in CHCs are likely to have deal with which of the following, except*A. Less access to training, resources, professional development than ProvidersB. Feelings of being undervaluedC. Complicated patient populationD. Simple, clear cut jobs with adequate compensationThe following are appropriate trauma-informed care techniques, except:*A. Ask “What should I ask you?”B. Make promises you cannot keep (ex. “I’ll make sure you are safe”)C. Allow silenceD. Allow expression of emotionsWhich of the following were key components of understanding each area of content:*A. SelfB. TeamC. PatientD. All of the above